Shipping Policy

Our Commitment:

Our goal is to provide you with the best customer experience possible, no matter where you live. Every day, we serve thousands of customers around the world, ensuring that we always provide you with the highest level of responsiveness.

 

Free Shipping in the US:

We offer free shipping on all products within the United States.

We are unable to ship and deliver at military locations. We will contact you via email as soon as possible.

 

Shipping & Delivery Information：

• Shipping Logistics Providers: DHL, UPS, FedEx, etc...
• Processing Time: All orders are shipped within 1-3 business days of purchase. *Business days only 
• Transportation time: Within 3-7 business days.
• Total delivery time（ (Processing + Shipping)）: 4 - 10 business days.

 

Order Tracking：

• Order Confirmation: After placing an order, you will receive a confirmation email with the order details.
• Shipment Confirmation: Once your item is shipped, we will send a shipment confirmation email containing:
• • Your order number
  • Carrier details
  • Shipping date and time
  • Tracking number to monitor your shipment 24/7 via the carrier's website.

 

International Shipping：

• Availability: International shipping options vary by country/region. Please enter your full address at checkout to view available services.
• Customs Duties & Taxes: International customers are responsible for any customs duties or taxes applicable in their country. For more information, please contact your local customs office.

 

Important Notes:

• Shipping Address: Please ensure your shipping address is correct before completing your order, as this is the address we will ship to.
• Force Majeure: In case of uncontrollable events (e.g., weather conditions), order processing may be delayed. Rest assured, we will expedite the process as soon as conditions allow.
• Product Damage: We take precautions to avoid damage during shipping. However, if your product is damaged in transit, please contact us within 3 days of receiving it at: flibenauto@hotmail.com.